Service has always been what separates Fortran from other solutions providers. We take pride in providing outstanding service to any and every customer. It is this commitment that is integral to our longstanding success in the industry. These services include:
Repairs: From conflict monitors, to various types of controllers, we specialize in niche & difficult repairs including repairs to legacy machines or discontinued technology. The talent, experience and general expertise of our technicians provides reassurance when purchasing our products
Engineering Assistance: Our technicians draw on years of configuration experience to ensure the best possible custom tailored installation plan for our products. During the design stage of a new installation, our technical staff is available and more than happy to answer questions via telephone, e-mail or a site visit.
On Site: Fortran’s signature On Site Initialization Assistance is another area which sets us apart from others in the industry. We believe it is the best way to ensure customer satisfaction and long term product performance
Contracted Services: Fortran has extensive experience in contracted Traffic Management Centre (TOC) operations.Having provided this service to the city of Toronto (RESCU) for many years, we at Fortran are quite confident that our knowledge and experience will be an asset to your TOC.